Article contributed by Hearing Link
The long-term experience of hearing loss – which is sometimes known as the hearing journey – has five stages: pre-awareness; awareness; taking action; rehabilitation; and living with hearing loss. Everyone faces each stage of their journey in their own way.
Hearing Loss Support
If you are struggling to manage the challenges that hearing loss can bring, Hearing Link Services is here to help. We offer advice for anyone with hearing loss worldwide via our website and shop, and a range of UK-based personalised services.
Help often starts with a visit to our website hearinglink.org, as a resource for finding out more. The website aims to connect you to the information you need, to understand your own situation better. Whether it’s an explanation of how the human ear works, or information on the ins and outs of hearing aids, hearing tests or specific conditions such as tinnitus, our website has the tips, advice, and solutions to help you identify and manage the changes to your hearing.
You may want to seek further advice after visiting our website, and if you live in the UK, we have several services that can help you, or a family member, because we know hearing loss can impact on your close relationships too.
Our Helpdesk connects you with a volunteer responder, who has lived or professional experience of hearing loss. You will be talking with someone who truly understands.
Our Helpdesk is monitored Monday-Friday, 9am-5pm. We will pass your question to the most appropriate volunteer Helpdesk Responder for a personalised reply by email. This can sometimes take several days, but we will endeavour to have answers for you sooner.
Alternatively, our Helpdesk responders are available via LiveChat for an instant reply for an hour per day. The Helpdesk is easy to contact via our website hearinglink.org/helpdesk.
The Helpdesk is available for you, whether you have hearing loss yourself or you are supporting someone else.
Our Online Shop
Start Your Journey With Us
The success of Hearing Link Services, which is part of the UK charity Hearing Dogs for Deaf People, owes a great deal to our strong volunteer community. Our volunteers’ generosity in sharing that lived experience has been crucial to our services helping thousands of people to understand their own hearing loss better, and to live each hearing journey stage with confidence.
If we can support you or a loved one who is struggling with their hearing loss, please get in touch.
Start your journey at hearinglink.org
Thank you to Nicholas Orpin, Services Delivery Manager at Hearing Link, for this contribution. Thank you also to Lorna Armstrong and Neil Matthews for helping to organise this article.